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INstall tips for new dual head credit card & CPU kit.

Greg Pack

Wash Weenie
Just going to send some notes out to help facilitate the install of the CPU and credit card reader. Unitec missed some important steps in the process.


* Important- printout every report you can just prior to install , including system configuration, accounting report, fleet account report, and pager numbers
* Don't forget to remove the audio module from the old board and re-mount it on the new one.
* For drilling out the holes for the new credit card reader, a 1/4" drill bit was not quite large enough. I used a 9/32" unibit and had them drilled out in just a couple of minutes.
* There is a rainshield included that is not addressed in the instructions. The beveled side goes "up"
* Once the unit is powered back up the easiest thing to do is to print another configuration report off the new CPU and compare to the old report, line by line. Mark needed changes with a highlighter pen. Be sure and check relay outputs. Mine were different than a stock configuration , and it took me half an hour to figure out what the problem was.



First unit took almost two hours to install, but with the shortcuts and experience gained on the first one the second took just a little over an hour, including adding a little fleet information.


Hope this helps
 
I have had the dual head reader for almost a year and lately I am getting the ws2 locking up when a random credit card gets swiped, the machine locks up and sends cash fraud page, cant do anything until I kill power and reset. Anyway I call unitec about this and the say there is a warranty fix with a new board, ground strap etc? When you do this cpu swapout do you have to reprogram everything? Also Why are the customers not made aware of this stuff before going through months of problems? A simple email would have been nice informing anyone who ordered the dual head reader that a cpu upgrade/change is also needed to prevent this lockup problem!
 
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