Bear Spray

[soapy]

I received a phone call today from a lady passing through town with her family needing a interior detail. I have retired from that line of work but asked what she needed. She said her kids had a accident with their can of bear spray inside the van and they had to get it cleaned so they could drive back home. I am afraid that would be a long job probably requiring hazmat suit to even work on it. I think it might have been easier to buy a new van.

 

[Waxman]

I received a phone call today from a lady passing through town with her family needing a interior detail. I have retired from that line of work but asked what she needed. She said her kids had a accident with their can of bear spray inside the van and they had to get it cleaned so they could drive back home. I am afraid that would be a long job probably requiring hazmat suit to even work on it. I think it might have been easier to buy a new van.

Jobs like that I refer the customer to their insurance company. In my detail shop, our focus is on the maintenance detail customer and their vehicle. When I have done restoration detailing in the past, I have made less profit. Even recently we did a detail on a Volvo 240 for a friend; I did turn a profit, but not as much as a maintenance detail.

I referred a customer recently to their insurance; a contracting company working on a local bridge over-sprayed a few cars. The body shop had already 'tried buffing and a few other things', so I politely declined the job.