Fazio
I read the piece and have a few observations:
1. There are clearly some beneficial actions that took place based on the addition of the consultant. But my question is why weren't many of these made based solely on simple and obvious experience? Having done hundreds of trade shows to contrast against ... it isn't rocket science here.
2. To me, it makes Paul Fazio appear to be an absolutely dismal leader of a business. He exhibited at trade shows for 20+ years, felt he knew them inside and out, yet he had 20+ staff all working in the same booth yet nobody in his company ever figured out to dress them all alike for easy identification by prospects and clients? C'mon! That's stuff you learn after the first year of exhibiting. The good ones even figure it out before getting there in Year 1.
3. He had not figured out the odd coloring schemes which appear to slice the booth in half and barriers to good traffic flow within the booth were not impeding sales and his image? C'mon!!
4. I'm sure the consultant was successful (they always are, right?); however, is it realistic that in order to succeed at trade shows the average company needs to hire an expensive consultant, completely re-design and make over their exhibit booth, and much more? That's the message I got.
Finally, it was an interesting read as I've done many trade shows in the past, but my overall feel for the piece was that it was more like an advertisement for the exhibitor and show plus being a
marketing flyer for the consultant.