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  1. K

    Cryptopay install small boxes

    We've been thinking of a way to get CryptoPay on our vacs. The faceplates are too small for the swipers to fit, but your way sounds like the best option. Thanks for sharing.
  2. K

    Cryptopay install small boxes

    Are they welded to your main boxes or did you use bolts? Either way they look good with plenty of clearance for the "aggressive swiper".
  3. K

    Google Reviews

    Thank you for the info Kimberly. I'm still waiting to hear back from the customer who left the review. We do use professional Chemicals from Carwash Solutions of Atlanta. I do kind of over do it with the caution due to the terrible chemicals we used before I took over (the tire cleaner was...
  4. K

    CryptoPay Swiper error code?

    That is strange. I agree with you with the customers letting you know. I have quite a few regulars (3-4 visits a week) that have my personal number to let me know if they have or see any issues. My last thought about your issue is kind of a stretch, but I've always worried about the internals...
  5. K

    CryptoPay Swiper error code?

    my first thought would be that it has lost connection with the coordinator or has been put into some sort of configuration mode. Does your system show "connected" on your Site Status page when you log in to the control panel?
  6. K

    Google Reviews

    Hey Everyone, We have a 6 bay carwash that just hit a year old (new Coleman-Hannah System). When it comes to google reviews, we either get hit with a 5 star or 1 star rating. The 5 Star ratings are self explanatory, but the 1 stars are for the most random issues. The latest one start rating...
  7. K

    How long before customers use credit?

    We've had CryptoPay installed for just about a year. It took about 2.5 months for a steady daily usage. now we average between 45-60% credit card use.
  8. K

    Vacuum dirt robbed last night

    I know this is an older thread but we have just started having a MAJOR issue with this over the last month. Every morning I would find all seven of our vacs wide open and a ton of trash spread across the facility. We used to keep padlocks on the doors until the "dirt bandits" would just pry...
  9. K

    Cryptopay showing HUGE charges to customers

    I agree with Roz. It sounds like an issue with the actual timer. I had a similar issue with a bay where the decimal point didn't show and had customers freaking out thinking it was charging them a dollar a second. I replaced the LED timer with an older one I had laying around and the decimal...
  10. K

    Biggest Pet Peeves --- and solutions

    I can't believe I hadn't thought about that. Many thanks
  11. K

    Biggest Pet Peeves --- and solutions

    The "not my problem" or "I don't care" attitude. -Customers that can't walk five feet to put trash in a trashcan and just throw it on the ground. (i hate when people use steel wool pads and leave them in the bays) -Customers who bring mud caked trucks and ATVs and just leave the bays full of...
  12. K

    Concern to Car Washes CLA Laundromat Forum Thread?

    Just had the first (or should I say two) disputes come in today. they were for two separate transactions a week apart on the same card. We have been running Cryptopay for almost a year. If it becomes an issue (a couple or so a month), i might have to go back to regular cash only. The rep from...
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