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Demise Mr. Walsh - I must say it took me a little while to get a grasp on what it was you thought thought I was trying to accelerate the demise of:confused:. I must be a little slower than usual today. I am definitley a big fan of cash. Not that I have as much of it as I would like, but I am...

Cabinet Quote? Hello Waxman - I would be happy to help with that. Feel free to give me a call at the office with the details of what you need and we will have a quote quickly. Unless there is something special about what you are looking for I can;t imagine why there would be a delay. Brad...

Post Errors Hi Jim - Please give us a call at the office about this one. There are a number of issues that can cause post errors. We would need some information from you to better diagnose the problem. Thanks. Brad Quay

I.B. Washing Cars and Lighthouse - I'd like to see if I could get you gentlemen to call me at the office on Monday, which is the 12th. I should be in there all day and will be happy to get the proper people involved to figure out what's going on with your respective machines. Sincerely...

Hey Guys - I just wanted to check in and make sure that the issue has been resolved? If not, let us know and we'll do our best to help out. Brad Quay Vice President of Sales

Hello Everyone - Due to an accident in the business park where Hamilton resides, both power and phones lines are down. If you are trying to call in for technical support or sales, the phone will just continue to ring. We obviously apologize that this is happening but it's out of our control...

Validators Hi Steve. I'll do my best to help you out with this. I look forward to hearing from you. Best wishes! Brad Quay Vice President of Sales

Teamplex - First off I'm sorry to address you by your call sign here but since I'm not sure who I'm talking to it's a little difficult otherwise. Please understand that my response was not meant to send you to anyone else. I would like to work with you to improve the situation. If you would...

Validators MJC - Thank you for your post. I can appreciate your point of view. I believe that I may have worked with you all those years ago. In response to your comment I can only say that yes in deed we do care, which is why we made the decision a number of years ago to give our customers...

Hey All - Thanks for the replies to this post. Teamplex - I'm sorry to hear that you are having issues. I can assure you that after 25 years of manufacturing and supporting a bill acceptor we have heard pretty much everything. There are times when a new form of stringing, tampering or...

I'll be happy to look into this for you tomorrow but I need to know who you are and the name of your business? If you don't want to publish that information here, write to my work email or call me at the office. bquay@hamiltonmfg.com or 888-723-4858. Thanks. Brad Quay Vice President of Sales

Hello Everyone - Thanks for the inquiry. I just want to add a couple points to the discussion. The Gold Line Plus is a newly designed machine. It is in the same size cabinet as the Gold Line. It offers the ability to dispense cash and coins, or in this case a bonus token. Because of space...

Stringing and Vandalism Hello Everyone - I just want to give a quick update on these topics. First off, as all of you know the holiday season always entices people to vandalize equipment, and if they have the skills to attempt to string machines. This year is no different. In fact with the...

Looking for a few Good Men and Women The Heartland Carwash Association is currently accepting nominations for the board of directors. The new board will be voted on and board members seated in April 2009. If you or someone you know would be a qualified candidate to represent the association...

Response from HCA President Hello Everyone - I apologize for the delay in response. I have posted on a response that is pretty long but I wanted to cover all of the questions and comments and provide some background for others who may not be aware of the happenings at HCA right now. Bill was...

Thank You My sincere thanks to all of you for your kind words and well wishes. Corie and I would like to wish all of you the best as well. Brad