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What?? Unbelievable..

Most of our customers have the pre-Auth set to the max charge setting. This is usually around $20. Don’t hear too many complaints.

@Dan kamsickas will be your best resource here.

Beautiful wash! Nice work!

Hey Big Chris, We have some great options to help you with this. Happy to walk you through how it would work. Let me know. We have seen folks offering 0 - 20% discounts for fleet customers. I would only offer the level needed to secure the business. You might even be able to secure the deal...

We came across one of these years ago. Here is what I could find on the tape programming. According to google, Kleen-Rite and Car Wash Consignment have components for these machines if needed also. Hope this helps.

Hello Forum, As Memorial Day approaches, we at Touch4Wash want to take a moment to pause and reflect on the profound sacrifices made by the brave individuals who have served in our nation's armed forces. This day is a solemn reminder of the courage, dedication, and selflessness of those who...

I was referring to a power blip. Basically a quick drop in power would cause his router to reboot. This can take a few seconds and lead to the missed transactions he was describing.

Is it an internet provider issue or a power issue? If you are having power issues with the router, you could install a UPS Battery Backup to keep the router and your cryptopay coordinator live during a power blip.

Solid point! Gotta retain to grow.

In fact if they are just there for the free wash then likely not the customer you want long term. The only reason to offer such a promotion is to grow the business. How will you know if they come back? Which is the only true measure to know if the campaign was worth the cost.

I hear you. But a HUGE miss in opportunity. The play is to draw in folks to the site. Perfect opportunity to start building a long term relationship. Any relationship starts with an introduction. Unless you plan to sell their data, you are really just asking to move the relationship a bit...

Please tell me you have a way to capture customer info for this event. Don’t just give away your services without at least an exchange of information. This way you can market to them later. 😉

Look up the X-Stream. I believe this was an earlier version of the blastoff machine.

Big improvement!

Welcome to the forum.

For count up on the LED 7 it should be terminals 9 and 6.

Hey toddmullens, If the wash is busy, what has you considering adding a membership plan? Are you seeing a dip in revenue? Do you have competition moving in?

Sorry late to the party here. The numbers to watch to determine your membership performance vs. full price customer is your average washes per month /member vs. your price multiple. So if you are prices at 2.5X your full price wash and your are running at 2.5 washes per month per member then...

Can you just unplug the wires and see if you get any errors? If so you can plug it back in.