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IDC black widow dryers are the top of the line dryers in the market. after NCS acquired IDC, the black widow dryers are their flagship dryer line up after years of tech 21s. having said that, you don't need such fancy top of the line (expensive) dryers. tech 21s have been in the industry for a...

to me having a light show is a bit of a waste since the colors all kind of blur together over the suds. main question you also have to ask yourself is, "what do customers do while they're going through the wash process?" the obvious answer is most of them will be looking at their phone, not the...

trend-wise i believe it will become normal for even self-serves to offer free vacuum. once someone does it, others follow suite and all the sudden you're the only wash not offering one. this is how it was for the microfiber towels, spray bottles, dash wipes, air fresheners, mat cleaning...

abc wash system to me is the best in the industry. really sets themselves apart. i used to go to new wave innovations for all my applicators, but their prices have become whacked.i am slowly changing out all my applicators and rainbars with their stainless steel versions.

ive seen that as well, my only worry about it would be during summer time if the line stops moving for some reason ie. malfunction in the tunnel and the chemical bakes in the sun for 5+ minutes, or if it would spray our paystation attendants. my most odd component is implementing iba to replace...

their normal packaging is around 399-499. i think your referring to their freedom package, which is a package for operations involving 3+ sites. you would generate bulk promotional discount code on your POS/paystation and send it to optspot. it is very hands off. customers will get sent to a...

i actually went from vertech to NCS and my chemical cost is lower and quality is pretty much the same 🤷‍♂️ i have used diamond shine, arcadian, qualchem, stinger, and vertech in the past. now am using NCS.

congrats. most reputable chemical rep come out to the site on a monthly basis. vertech is a good line, so is chemquest and simonize. although people will talk sht about ncs all day, my experience has actually been very good, but i know most of the ncs chain of command. at the end of the day...

i had this issue with an old site back in 2021 we had just acquired. it was on a compuwash/washpilot combo, it just died one day and although we had replacement parts, we could not get it to come back to life. even tried to create manual switch for every applicator and manually get it to flip...

we use optspot -- customers can text a keyword to 30400 and it will enroll them into our text club for drip marketing, and also sends free washes upon enrollment, birthday, and anniversary of enrollment. you can also send out text blasts for any special events or discount promos. you can put...

premier sells 8ft rgb tube lights for 250 bucks a pop, hell lot cheaper than g&g lights. they are not nearly as bright, and their app to control the light is really wonky though. ive also had luck using novostella 100w floodlights, which is 100 bucks a pop and has better lumination than the...

you shouldn't be rinsing in between (y)

i have a macneil tunnel where customers can select a touch free option for the top package. we have an extra presoak foamer that turns on only for that wash and we turn off all the wrap lube foamer. customers are notified touch free washes are generally for maintaining a good looking car by...

after we checked the water meter and verified it was read wrong, i just gave them a call and asked them to do another reading. it took about a week for them to correct the bill. it's happened about 3x, although this was the biggest margin. one of our attendant was approached by the new meter...

just had an issue where we were billed triple the normal amount. the meter reader for some reason reported over 500,000 gallons above what the actual meter said for some reason.

in may we had 110% above the 30 year average of rainfall, and in june we had 46% above the 30 year avg. historically july is our lowest car count month of the summer, but because may and june was so wet it is actually outperforming our historical trend

then you may as well factor everything. factor in cost of labor, factor in cost of microfiber towels if you supply them, waste pickup, marketing. not sure honestly why equipment depreciation should factor in it, i can run an equipment for 15-20 years. one of my wash we finally changed the...

i set up a monthly/annual budget for maintenance/repair, and my profits and losses statement accounts for equipment and facility depreciation

first figure out your cost per car by: 1. get the chemical cost per car from your chemical rep by asking for the volumetrics. 2. get your utility bill and look at how much electricity, water, and sewage came out to be and the date range. 3. pull some reports to see ow many vehicles you washed...

hey chris, can you share with us your background and basic resume?