Search results

  1. H

    Tap readers

    Oh no. Will it be expensive because of purchasing a new system or do they charge you fees for leaving??
  2. H

    Chargebacks again

    Whoa. Th Whoa. That is a big chargeback.
  3. H

    Chargebacks again

    That is amazing! I need to do this at my washes.
  4. H

    What’s THE most overcomplicated equipment you’ve worked on?

    You could’ve stopped at “JE Adams”.
  5. H

    Chargebacks again

    This was my first thought as well.
  6. H

    Name to a tap

    Utah. I think we must not have much crime? I always call the nonemergency dispatch number and an officer still returns my call right away. I tell them it’s not an emergency, that’s why I don’t call 911. People are so nice here though, I guess I shouldn’t be surprised. I’ve been here 27 years...
  7. H

    What’s THE most overcomplicated equipment you’ve worked on?

    Gotcha. I’ve had plenty of relays fail over the years but they are a piece of cake to replace (just make sure you don’t forget the heat sink). I’ve had one transformer fail but it was simple to pull out and replace with a new one. Maybe ours aren’t the same as yours? We have almost all 3...
  8. H

    Chargebacks again

    You do not know how happy this has made me. I can’t wait to add this.
  9. H

    What’s THE most overcomplicated equipment you’ve worked on?

    Uh oh. What kind of electrical problem? In 24 years we have had no major issues whatsoever with any of these vacs at any of our car wash locations. Just normal wear issues.
  10. H

    Chargebacks again

    How have I never thought of this?!?
  11. H

    Chargebacks again

    Exactly. WP is trash. I use TSYS and I win every chargeback. They are very user friendly. We only get 3-5 a years.
  12. H

    Chargebacks again

    BRILLIANT. I love that. Even setting it at 15-20 seconds would work great. I’m going to have my electrician put a relay in each bay. The only customers of mine that won’t like it are those that stop the water to do some scrubbing of tires, washing with a mit, etc. but keep the timer running...
  13. H

    Chargebacks again

    Most chargebacks cost you $30-$60 total counting fees. What is your max? True, but then every time someone scrolls past that when flipping the dial, it would kill the wash. My customer would HATE that. Constantly having to reslide their cards to restart it? Not too mention the increase in...
  14. H

    Name to a tap

    Are ALL tap to pay systems like that??? If they are, that sucks. I currently use Washgear and I can see everything on our end.
  15. H

    Name to a tap

    What a JOKE! I have every detail from every transaction the last 18 years on my Washgear system. The police love it. I have info to them so quickly that there have been times they have beat the idiot to their own house. Priceless to have the cops waiting there when they get home.
  16. H

    Kleenrite Alternative

    I have had returns stretch out for 2-3 years with them. Once they claimed I never sent the item back to them. Good thing I keep all my UPS tracking numbers.
  17. H

    What’s THE most overcomplicated equipment you’ve worked on?

    Hardest - 2003 Futura Revolution. Easiest - Fragramatics Vacuums. 16 of them - 3 different types. Such a great product from a great company.
  18. H

    Chargebacks again

    so I saw someone said to switch the word “Stop” to “off”. Just so you know, ours has said “off” for 24 years and we have lots of people turn it to off and just drive off. Even though we have major signage telling the customer to PRESS THE STOP BUTTON WHEN DONE. People are dumb.
  19. H

    Chargebacks again

    Man that sucks. I have mine time out at 20 minutes ($17.50 max) and it helps people spend loooots of money in my bays. If they had to reswipe 3 times I think they would just figure they’d washed long enough and hang it up. But I have Washgear so I’m allowed to pick a fantastic processor and...
  20. H

    Chargebacks again

    Washgear. I have yet to lose a chargeback (18 years) and they are few and far between. Getting to pick my own processor that is definitely NOT Worldpay (holy crap they suck!) makes a huge difference. I use TSYS and they are a piece of cake. All chargebacks get emailed directly to me, I send...
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