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New to the wash club memberships. Recently I had a women call and tell me that she only signed up for 30 days and she did not authorize her card to be charged for the reoccurring payment. I politely explained to her that it is her responsibility to cancel if she wished to do so after the first...

How do I know my memberships are profitable. I am using the Hamilton HTK and DAN. Currently this month we have collect about $5k in revenue from our memberships but shows that we washed $13k worth of memberships. How do I know this is profitable or not? Thanks in advance!

I am changing my wash over to include ceramic. We are currently using Turtle Wax Ice. How is the Turtle Wax ceramic holding up for everyone. My distributor is wanted me to use the turtle wax ceramic but without having any experience with it I am coming on here to see what the pros would do...

I have a tunnel and a touchless, side by side each other. We are tossing around the idea of memberships but how would I go about that considering I have two different types of washes?

I am in a very tough spot right now. Competitor is doing memberships and we are not. It has been a weird year with weather so we cannot accurately tell if it's affecting our business. If you ask me for the months of June, the answer is no. We have been killing it. the first 5 months of this year...