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Hello: I can’t get my coin vault open—the Medeco lock (bought from JC) won’t turn at all, even with the backup key. I’ve already tried: - Primary + backup keys - A light oil - Wiggling the key while lifting/pressing/pulling/pushing No obvious signs of tampering from the outside, but it’s...

Hello, my JC carpet shampoo isn’t putting out any liquid—just air at the brush. After triaging, I found the tank has the product, the pump is moving product, but nothing at the solenoid outlet. I pulled the coil, but the stem’s stuck and I can’t get it out (pics attached). Do I need a special...

Hello: I’m experiencing an intermittent issue with the Coleman system’s buzzer/chime—no chime when dropping tokens or coins (most noticeable in the morning). Power-cycling temporarily brings the chime back, but at a low volume; other times it works normally. All other functions appear normal. I...

Hello Everyone: I’m using a Ryko SoftGloss Maxx 5 with a ColorWave application that’s generally performing well. We’re dispensing Carnauba wax, and water rinse during the reverse pass through through the rain bar. However, during the drying pass, I’m still seeing a few diluted product residue...

I have a Ryko Softgloss Max 5 (SGMX5 FX3U) model. Currently, we don't offer the pre-soak chemical. The machine does a decent job overall, but I still notice bug spots on the bumper and a few other areas. I'm considering enabling the pre-soak feature to help with this. Has anyone here enabled...

I’m looking to replace the air hoses in my self-serve bays and would appreciate your recommendation on the best long-lasting option. Should I consider the more affordable black poly tubing, such as this one...

Hello, A few of my pumps are currently reading around 975 PSI when the trigger is pulled and about 1300 PSI when the trigger is released. I have JC set up, and three months ago, they were reading a consistent 1100 PSI. There is no noticeable pulsation in the system. Is it normal for the...

Hey everyone, I need to replace my float valve—it’s leaking. I’ve attached a pic of the current setup. I know it’s a 1-inch valve. While searching on Kleen-Rite, I came across a couple of options: Topaz Standard Float Valve with Long Tail Topaz Float Valve with Detachable Base and Short Tail...

Hello, I'm looking for a contactor and overload thermal relay compatible with my motor: Baldor CEM3615T General Purpose Motor, 3 Phase, 5 HP, 1750 RPM, 60 Hz. I have attached pics for the contactor and overload relay. I couldn't find the exact part on KR, and since I'm not entirely familiar...

Hello - I have an old CAT pump that needs to be rebuilt, and I suspect the head may be washed out. Would it make more sense to rebuild it or purchase a new one? I understand that CAT offers a free rebuild—could you clarify what’s included and if there are any costs involved (e.g., seals and...

Hello I have a CAT Pumps 1540E installed in my IBA, but it’s only reaching 400 PSI and won’t go any higher. So far, my technician and I have replaced the following components: Gauge CAT Pumps 31770 NBR Seal Kit with Stainless Steel Spring (for the 1540 Pump) CAT Pumps 31775 NBR Valve Kit...

Hello Everyone: I’m considering a $9k investment in a water softener for my car wash (5 self-serve bays + 1 IBA) to reduce chemical/RO membrane costs and improve wash quality. My water hardness is around 8-9 grains (moderately hard), but my tech suggests other upgrades (like paint and decals)...

My MEI validator is rejecting all bills. I’ve cleaned the belt, sensor, white rolls, and bill cassette. It worked fine for a couple of weeks, but over the past two days, it’s been accepting only one bill before rejecting the rest. Today, it’s not accepting any bills at all. It keeps flashing 4...

I'm experiencing an issue with my X10 acceptor. It keeps blinking red/green and won't accept any tokens or coins. I swapped it with a new X12 acceptor, and programmed it, shows a green light, but it neither recognizes the value of coins nor produces any sound. It also doesn't reject the coins...

Hello - I am looking for some help with my AlamoBrand Carbon Filter, model number N2058 (attached a few pics). I have been unable to find the manual online. Does anyone have a copy? Specifically, I need to understand: How to set the current time. When to regenerate the filter. After how many...

Hello - I need guidance on reconfiguring a few options on my IBA for the highest price package. It is currently configured as follows: Tire Cleaner Nothing (Return Pass) Triple Foam Side Brush (Return Pass) Top and Side Brush Side Brush (Return Pass) Carnauba Wax Pass Water Droplet from the...

Hello: I am currently using KR membranes https://www.kleen-ritecorp.com/p-44539-kleen-rite-reverse-osmosis-membrane-4-x-40-inches-2500-gpd.aspx two of them on my JC unit. I end up replacing them every year, and my TDS meter is currently reading 85 ppm (due for change). I have a few questions and...

Hello, I have a JC system, and the blue sediment prefilter O-ring has worn out. Does anyone know the correct size for this gasket? A part number or a link to a suitable replacement from KR or Home Depot would be very helpful. Thank you!

So, I've got this weird thing happening with my presoak mix tank on my JC super saver setup. It's acting all wonky - the mix seems watered down, and the white tank isn't sitting straight (attached pic). I've tried a few fixes already: Swapped out the old Hydrominder for a new one. Popped in a...

Does anyone know what is the difference between these check valves Brass and Stainless Steel? Why is the brass one so expensive?Which ones do you guys use? TIA