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eyes are clean, not blocked.

We've got a Laser 4000. Has anybody ever had a situation where the undercarriage fires up as soon as the enter light comes on... well before the customer has a chance to enter the bay? PDQ and Washworld tech support haven't been able to diagnose the problem... Anybody got any ideas???

Well, from where the breakage was on the side of the vehicle, I don't think it could have come from a bottle being thrown in from the rear of the bay, and that also wouldn't account for the "pop" on top of the vehicle, and then the subsequent "pop, pop" on the side. I completely agree with...

Part II... I talked to the claims adjuster a little bit ago and he said that he COULD tell the customer "that he's sorry it happened and everything, but he'd have to deny the claim since there wasn't any indication of negligence on my part, and that it's unfortunate that some drunk stuck a...

I have a Laser 4000. Got a call last night from a customer at the wash who said something must have broken while he was in the bay and it shattered two of his windows. Went down there immediately and he was still parked in the bay. He said that he heard a "pop" on the roof of his Chevy...

Mike, which alloy and wall thickness do you use? Are there any other details we'd need to know to place an order?

Softeners Our latest recommendation from the softener guys is to buy new timers and schedule the softeners to cycle from midnight to 4 a.m. only. Also, it was suggested that we install a hub and lateral (i.e., crow's foot) system within the softeners to increase "capacity." If the timers are...

Still the softeners? Replaced the feed line hoses and that didn't help. Bypassed the softeners again and now pressure is consistent throughout the system. Calling the softener guys to come back out again. What the heck could be wrong with these softeners??

Update - We had the water softeners re-bed and took out our PRV valve and that seemed to solve our problems until this last weekend. Now we're back to having problems with bays 3 and 4. Bays 1 and 5 aren't affected at all, and bay 2 has just a slight pressure loss. When the HP pump on the...

Also, I'd like to thank all of you for your help and your suggestions. I really appreciate it!

Our 2nd softener expert concurs with you. He said the beads are starting to bind together and are two different colors. I just wish the 1st softener guy would have checked it out (like I requested) the 2nd time we brought him in, instead of insisting that, in spite of being 11 years old, the...

While bypassing the softeners now, with the automatic and at least one SS bay in use, we're getting 58 psi right after the backflow, 40 psi right after the PRV (with it wide open), and 38 psi on both the hot and cold feed lines. While nothing is running, we're getting about 64 psi right after...

We've installed gauges after the PRV (before the softeners) and on both the hot and cold feed lines to the SS pump station. While the SS bays are in use, but the automatic isn't, we're getting 64 psi after the PRV, 60 on the cold feed line, and 61 on the hot. When the automatic IS in use, the...

We have a hot and cold running to the Laser and, now that I think about it, the cold water volume at the pump station was also one of the headaches we were experiencing. We kept getting low water alerts because the tank wasn't filling fast enough (with the ball valve wide open). We do have a...

Yes, we tried bypassing the softeners, too, and there was still a huge drop in pressure, just not quite as "huge" as when they weren't bypassed. Bays 3 & 4 (and 1 today, too) drop from 1250 psi to 500 psi on their pump outlet gauges, while bays 2 and 5 only experience a slight (but noticeable)...

Every time our Laser 4000 is running the HP rinse cycle, we have a MAJOR pressure loss in several of our self-serve bays. Bays 1 & 2 aren't affected nearly as much as bays 3 & 4, and bay 5 isn't quite as bad either. Had a backflow guy in who took the backflow apart and got some debris out...