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Not sure exactly what the upgrade entails. - About 7 or 8 years ago I bought the new rely panels nd Keypads for some older systems. I think they upgraded since then.
You also have cases where cameras were not working or did not catch something and that was a basis for a similar theory. FWIW peopl can claim all sorts of stuff - doesn't men thy will win. That is one reason to have insurance - to pay for the legal defense.
You could also try this - also scroll to bottom of that page for similar items. https://www.zoro.com/little-giant-pump-magnetic-drive-pump-112-hp-glass-filled-polypropylene-115v-34-in-fpt-single-phase-581503/i/G2191506/
I doubt t the Compressor in the unit would produce enough volume for a flo jet. Since the little giant was the same pump used in carpet cleaner extractor machines you could search for other such items. as well.
One of my biggest life changes since leaving the business was driving the other morning - It was raining - and I did not care! Then my son who worked with me called and said he still had the thought enter his mind if he had to call locations and tell them to close for the day.
I would also contact any local operators who may find your location a good geographic fit. If they are interested in expansion it is worth more to them than anyone lese.
Replacing all SS equipment because of repair issues s like replacing your car because the Tires, Battery, Braes or windshield wiper blades need replacement. Like Randy, Mine was decades old. I had replaced all Poly lines, some check Valves, Some solenoid valves, Many HP hoses, Motors and pumps...
Had air shamee nozzle break and did not have a spare. I used one of my Cheap Vac Claws - Worked amazingly well. Repaired the Diskin Nozzle but I may just use the claws.