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  1. J

    Advice with Angry Customer

    the reality is that you wash thousands of cars without any issues, so his problem isn’t from you. therefore, he doesn’t get any more of your time. like I.B. says call his bluff all day long. i’m fuming just sitting here reading this!
  2. J

    Dumbfounded with this wash in Bloomington, IN.

    do you remember where at in Central Missouri, or what the name of it is? I am in Missouri and I would like to go and check it out. if competing with tunnels, I would think it would definitely need to be in a heavily populated higher income area to succeed, where you have the more expensive cars...
  3. J

    quarter/dollar coin abuse

    i have only had a couple of people over the last few years cry about the tokens. i don’t at all understand why a customer would hate tokens, i think they are just the type of people that can’t be happy about anything. actually they should thank me as they only have to put in 4 coins instead of...
  4. J

    Car Wash Attendant

    i have someone go to my locations every day before 8am then again at 1:30pm to clean up and check to make sure all is well. i would never pay someone to sit around all day. instead i make sure daily everything is working as it should and periodically check my cameras and voicemail. i also have...
  5. J

    Dumbfounded with this wash in Bloomington, IN.

    i think the 24/7 thing we talk about is highly over rated where i am. the tunnels here are all open on sundays and i don’t do much business from 9pm-7am. my best day after salt everywhere with 1 ww razor edge was 199,and i would bet 95% of that was between 7am-8pm
  6. J

    Dumbfounded with this wash in Bloomington, IN.

    check out Executive Laser Wash in iowa, they have multiple locations like this. i came across one a few years back and if it’s the wash i remember it had about 6 touchless ibas. it was dark out when i was there and there was at least 6 cars there washing. i was very impressed! i also remember...
  7. J

    2020 Ryko Radius for sale

    47,815 washes with damage from an oversized van. still hooked up for a couple more weeks to come and see it. please do not PM me for additional info as i am posting this for another car wash owner who is not on this forum. contact ken at 618-207-8400
  8. J

    quarter/dollar coin abuse

    $1 tokens solves that problem. it also deters theft from your vaults when you put “tokens emptied daily” stickers on everything. some customers will spend more as well because they now have to add more time in $1 increments. i always thought that i would never switch to tokens but did it during...
  9. J

    hamilton acw5 “RELEASE BUTTON “

    my kiosk randomly shuts down with the message “release button” showing. all the buttons appear fine though. any thoughts or has anyone else experienced this?
  10. J

    Would you rather own a express/full service or a 4+2?

    the worst 17 years of my life was when i owned 2 full service. i now own 2 ss/iba sites and life is simple
  11. J

    cap 5cp2120 or 310 cap shooting off head????

    thanks for the info!
  12. J

    cap 5cp2120 or 310 cap shooting off head????

    it was set up that way when i bought the wash over 20 years ago, i was told i needed it for the weep. i am open to other thoughts if that is incorrect!?
  13. J

    cap 5cp2120 or 310 cap shooting off head????

    so the check valve guts came apart and lodged perfectly into this nipple
  14. J

    cap 5cp2120 or 310 cap shooting off head????

    they definitely are now that the caps were forced out, but how would the first one shoot out if the cap was tight and only 4 years old? seems very random and odd
  15. J

    cap 5cp2120 or 310 cap shooting off head????

    i had water coming out of one of the top valve caps. found the valve on the floor but couldn’t find the cap. i put another cap on then started the pump right there at the pump stand and the cap shot up to the ceiling like a bullet. that has happened before on a different pump only because I had...
  16. J

    Tri Foam in Self Serve

    i run 7 bays off of one flo-jet no problem. i fought it like crazy and even went with a larger yamada. only to find out in the end that the 1/4” poly didn’t provide enough volume. switching to 3/8” was the answer.
  17. J

    Tri Foam in Self Serve

    make sure your running the chemical through 3/8” line as 1/4” doesn’t give the volume needed. 1/4” is fine for the air though
  18. J

    Employee Pay

    i posted a sign on my change machines that read. RETIREE WANTED twice daily (8AM or earlier and 1:30PM) for cleanup
  19. J

    Am I crazy ?

    no, it just stays on all the time
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