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Hi HeyVern. No. This has nothing to do with count up. It is designed for water and is all over the world in automatics and self serves with no issues BUT I know of some wash operators that either put a cover on for added protection or in their particular environment they have had issues. The...

Understood. A convenience fee is an option but some do it and some don not. Not much can be done with micro transactions. They are very expensive. It is 5.95% and I’m sure that is what you are paying (not the 12.5) you mentioned. Harry

Hi “Analytic”. There is an inverse relationship in processing between transaction price and processing fee. The lower the transaction price the higher the processing fee. A $1 transaction like a candy bar is called a micro transaction and is the highest processing fee. Those very low...

Great. If an operator is getting swamped with count up issues where customers are not pressing the stop button well, there is an alternative worth testing and it may just bring you a higher average ticket also then count up. experiment. ANy one with Vacs in a decent location should not use fixed...

Hi everyone. Going forward, I created this Topic for the reasons stated below. It is really what I call a sticky as it is very educational and comprehensive. It will take some time to read but will be well worth it. Good luck in your businesses. 1. Consolidate all Nayax for the betterment of...

Thanks Manlo. Hi Matt. Did you buy from an authorized Nayax OE or Distributor or online? When anyone buys from an authorized Distributor they have an automated process which ensures whatever pulse configurations are desired (and there are tons available based on the specific needs and desires...

Hi ThomasNys. A different company took over this board technology that extends your life on many of the pulse pay stations out there while upgrading to the most advanced payment technology in the world. Contact Steve Kramer - skramer@carwashsource.com and he will gladly assist. Nayax questions...

HI Thomas. I hope all is well. Please shoot me an email and I will look up and send you contact info. I am at the AMOA Amusement Expo Show this week but will get back. Manlo no longer runs that bundle business. It is a nice bundle that extends the life of the workhorse pulse based Wash Select...

Hi everyone. Please keep in mind if you make the business decision to do a convenience fee you can use a % and not simply a cents amount. On a VAC, for example, where you are not getting your average up with multi price with bonus minutes, and you are paying 5.95%, you can do a convenience fee...

Thanks for the kind words. Keep in mind we will only report cash sales but do not control Hi. Sure. Happy to direct. I did not see an email. I searched "Singh" in my mailbox. Please put "car wash forum" in your subject line so I will connect it. Thanks Harry Kozlovsky Senior Director of...

Great question 2Biz. If an operator will not want to start at $5 and you also mix in under $5 transactions as you write, and you are certain your average will be over $5 (which is likely for most in car wash) not knowing the average at the outset, we would do a quick lookup after 30 days (or...

Hi. See my post at the end of these comments about Multi-price with Bonus minutes. It might be an option worth looking into and compare. Thank you. Harry Kozlovsky Senior Director of Solution Sales, Nayax harry@nayax.com

Yes you can record cash also. It all depends on how your device was wired to the timer. Did you buy from an authorized nayax distributor? We have an automated process with our authorized OEMs/distributors that ensures all plug and play with a dedicated OEM/Distributor support team. Did you get...

Hi Everyone. There are no worries here. Nayax is one of VISA's top 30 payment providers in the world. These are full EMV certified transactions. In the US in 2017, VISA/Mastercard came into the US and said no more magnetic stripe transactions after eliminating magnetic swipe throughout the...

group help is great but email me as I want to know your distributor because if your distributor is authorized he has a resource to ask these kinds of questions. My contact is below. Thanks Harry Kozlovsky Senior Director of Solution Sales, Nayax Harry@nayax.com 410-302-9015

Hi All. If you bought through a Nayax Authorized OEM (Manufacturer) or Distributor, you have access to our dedicated OEM /Distributor Car Wash support team for any of your how tos or questions. Please ask your distributor or reach out to me for more information or to assist in any way. All the...

Sure RLD. I am most interested in ANY operators who have experienced issues after purchased through OEMs, Distributors, or Resellers. If you had issues in the past or currently experiencing any issues, please reach out, I will assist and most importantly be sure your OEMs, Distributors...

Hi all. Thank you for the comments. Since I am told not to sell here, I am here to reply and share based on comments I read and as I work with the OEMs/Distributors, I am happy to align any information with anyone here - Cell 410-302-9015 and email harry@nayax.com. * Dixmor Schematics - See...