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I went through this a few months ago with Monex. I had tons of problems at first and even bought a Nayax for one of my bays Skeptical, I wound up going to count-down and it was a wonderful surprise. Our CC revenue is still steadily going uphe button and $15 pre-auth charge complaints vanished...

In other words 2 touchless IBAs wound up being a surprisingly good idea?

All, Of course, I really want to connect with my customers so I can be aware of any issues, suggestions, or complaints. What is your best approach to this? -Get a designated phone and paste that number everywhere? -E-mail/Facebook with QR links? -Google reviews? -How to incentivize...

Greg, were there any other express washes relatively close to this location prior to last Feb? Essentially I now know that I have an express wash a mile south of me and a mile NE of me. Trying to determine how much this has already impacted me and how much one right next door may add to the...

The more I read the more I think I’m already living in the express market and didn’t know. my SS is the breadwinner and my touchless does at least 5x what my soft touch does. I’ve just assumed that nobody likes the soft touch and I’ve gotten used to it. Would be nice if that’s the case

Still much better than zero hope lol. Thank you

I appreciate that. My inexperience yields my ignorance, but is it possible to coexist with these giants and sometimes even benefit? I’ll focus on our strengths and provide the best for our customers. Doing that is all one can do.

well it looks like you're still washing, so that's hopeful news to me :LOL::ROFLMAO:

Club Car Wash

it is a national chain and yes its a very dense area. It's (currently) a 3min-5+min drive depending on time of day and stoplights. It looks top notch and seems steady. I've never used their service, but friends from the area tell me that they do not like to use them because of clear coat damage...

This chain also has a location about a mile away around the corner. Some of my mentors are saying that we have probably already been living in the competitive market without knowing because we're none the wiser. Think a difference of 1 mile to right next door is that much worse? Again, fishing...

Oddly enough, a deal with a different express chain failed at that very location right before we purchased. I figured that was our window to jump in and get going. I always knew the threat was there, but I guess I was a bit surprised when only 3 months later one of their competitors pounced on...

Hello I'm looking for those who have found themselves next to a tunnel. I've never owned a wash before and just bought one 5 months ago (6/2 SS/IBA). We're in process of renovating and making it better and things have been going uphill until now. I just got word that our city has signed off on...

In my area, it’s less about the car and more about making people comfortable to wash at night. The super bright lights remove the anxiety that the dull fluorescent horror film lights create

if you’re talking about revenue, same… we took over in July and our books were going up and up and then November was very demoralizing thanks to near constant rain. It almost feels like I’m being boycotted or something but my mentors just laugh and tell me to quit worrying

Just east of St Louis

Jaltavela, did you have a nice rush after the snow? im in the same boat as you. We just had our first big snow 48 hrs ago and our fingers are crossed waiting for the “salt lines” we’ve been told about. Temp is in the mid teens to 20s until Wednesday

I second that ^^^^^ We switched to count down and it’s the best thing we ever did. So many are firm on count-up. I get that studies and anecdotes and intuition would suggest that count-up is the best option, but in our situation, the stop button issue ruins it’s convenience we switched to 4...

I’ve just bought a wash and restored its PDQ tandem rite touch unit. The vertical brush seems fairly aggressive on the drivers side (often cocking customer side mirrors) but is just fine on the passengers side. Can this sensitivity be adjusted?

All, trying to get this old beast going again. Can’t find any schematics inside the panel. Can someone tell me where to hook up the temp probe thermostat wires to this unit?