Recent content by stevie g

I absolutely believe that lubricating low Ph soaps in your cloth are the way to go. I think they "set up" the car better for drying, as well as making them shine more than high Ph soaps do. FWIW, we use both. We have a heavily-diluted alkaline coming out of our prep guns, a concentrated...

LOL, "Operator Deathmatch"!

In our wash process the only thing that actually touches the vehicle is high-pressure water, soap and soft cloth, which are not capable of causing such damage. We inspect our cloth religiously every day to ensure that it is debris-free, and the cloth itself is designed to not retain grit or...

Here's the letter. I've sent it out so many, many times: Dear Mr. Smith, We appreciate your bringing to our attention the damage to your vehicle. We value all of our customers and give careful consideration to all customer problems. A vehicle even slightly covered with road dirt or film...

We have a security system and the cameras cannot "see" scratches. Cameras are useful for larger damages. If people complain about a scratch, I tell them about how the equipment operates in a stationary position, how a scratch would look if we were to do it, offer to let them watch cars go...

I believe that's an alkaline-based wheel cleaner. We tried it and weren't all that impressed. We are moving away from Lustra products because while they are good, they are also extremely expensive. We got a drying agent from JBS industries called Revolution 601W that was about half the price...

You know, after I had posted that I realized that the 180 flip is what you meant. For some reason I thought you meant flip them around the other way. I suppose that would only be helpful if you were experiencing wear or tearing in a certain area as opposed to even wear across the pads. And...

We use a Cambridge heating unit (forced air) that's installed on the roof of our facility and it blows a massive amount of heated air (like an air door) at the tunnel entrance to keep the mitters from becoming stiff as boards and getting icicles on CTA's, HCRP cloth, etc. We also have Reznor...

I don't think that's pollen either. The pollen we see in the Spring generally manifests itself as a yellow to green-ish dust on the car. Do you prep vehicles prior to sending them through?

You cannot "flip" the pads for the Simonize tire shine machine. The foam is precut to fit over the nozzle manifolds as well as to allow the pins through it to secure it to the unit. What you should be doing is using a garden hose and city water and spraying them out during cleanup at night...

Hey, you just described the operational status of our VerWater system! :) And I agree, some systems can work better than others depending on climate, volume, space restrictions, cost, soil compositions, etc.

As a slight hijack: Is there anything worse than the careless litterer? You know, the guy that has an unbelievable amount of trash on the floorboards of his car and while vacuuming it out, just throws stuff all over the lot when he's right next to a garbage receptacle? People like that make...

That's awesome.

Now that VerWater is out of business there's one less snake oil selling company to fall victim to.

It's funny...we have two locations and the one that I primarily tend to doesn't have self-serve bays, just an exterior express tunnel, and I turn away guys that have excessive mud...and tell them they need to go down the street to my competition's self serve wash to get some of that mud off...