Recent content by RSmith

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    Electric vehicle charging stations

    I wanted to put them in at my wash, but I am at the maximum impervious ground cover for my city. I am a firm believer that industries need to actively participate or involve themselves in the current cultural dialogue or their viewpoints don't get considered which allows people from outside of...
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    IBA Membership experience data

    I am doing the same at my wash. Imo it is the sweet spot for vacs with IBAs. My issue is getting customers moved over to the new shared app to activate the vacs versus the wash specific app we used to have with them.
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    Clearance Signs on Self Serve Bays

    Do ya'll have clearance signs on your self serve bays? Personally, I have never seen a clearance sign on a self serve bay. Today I had a customer give the A/C unit on their motorhome a haircut and it has me considering adding them. My main hesitation for not adding them to the self serve bays...
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    Price Increase

    I have similar pricing to you, but with only 3 selections. Mine are $10, $13, $15. I set these prices in 2021 and have been contemplating increasing again. So far this month 55% of my washes are the $15, 24.5% are the $13, and 20.5% are the $10. Last month was nearly identical with my top wash...
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    Influx of bots/AI

    Anyone else notice this? What can be done to limit bots and AI from spamming and inhibiting actual discussion?
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    Home -use solutions

    Always going to have the DIY driveway types. Just like you're always going to have these types: The ven diagram between the two overlaps a lot. https://streamable.com/c46cij
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    Hamilton HTK mobile app worth the price?

    I have been wanting to make the switch to Hamilton from the aforementioned. I got my quote back last night for 3 HTK, 3 DAN Transaction Terminals, 9 DTT Controllers, 3 LRP Cameras, 3 DAN Econo G5, 3 Hamilton base kits, 3 wraps, 3 gold subscriptions. Came out to $180,000 or $60,000 per site in my...
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    IBA Membership experience data

    Tried this last night. VPN'd in, reset services and did not see an update on the sales. Waited a few minutes and tried again, nothing. An hour ago I got a text from the hair salon by the wash that she has seen multiple cars pull up and back out today. My Dencar wasn't accepting any payments...
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    Where are you and what are your prices?

    Looking for input on switching from count down to count up. Thinking of setting my count up limit to $20
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    IBA Membership experience data

    VPN into the site and restart services on the kiosk? Genuinely asking because their isn't an option to restart services on their admin website and we all know what their support is like.
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    IBA Membership experience data

    No matter which membership program you end up going with you're going to have instances like this. Do you send them an alert that they are stealing from you, or let it slide? This particular customer is 3 males, 1 female sharing my membership across 6 vehicles, and paying for 1. Surprisingly, I...
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    IBA Membership experience data

    I've tried to stay away from voicing my opinion on D*ncar, but I wanted to share what a typical day is like owning one of their pay stations. Here is from a few minutes ago today logged into my D*ncar account. I checked this earlier today and panicked thinking there was an issue with my wash...
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    Southern freeze coming

    Low flow. I also have a ball valve for my weep that I leave fully open with individual adjustments for each bay that I leave on a slow solid stream. The water supply to the ball valve is turned on with a solenoid when the bay closest to the equipment room gets to 36, or I lose power. It is the...
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    Southern freeze coming

    Appreciate it. I am in Horseshoe Bay, 1 hour west of Austin. I removed the tips from my guns and set them on the grates to avoid ice buildup in the bays, as I get a lot of foot traffic walking through my bays from the apartments behind my wash to the 7-Eleven next to it. It was good to know the...
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    Southern freeze coming

    I should have read through this before the cold weather came. I'll see what the damage is tomorrow after the thaw, but I left my self serves to weep and they froze over on day 2. Thankfully I purged all of the water from my IBA. I should have purged my self serves too.
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