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So to clarify for everyone, this client I'm dealing with is not a wash, it's a large chain of auto-repair/tire shops. The reason I'm posting here was to see if I could get some input from an industry with similar issues from what I've seen across this forum.
Hello everyone,
I am seeking insight from anyone with input, really. I work for a major alarm integration company in Michigan, and one of my clients has reported to me that they're constantly battling an issue of clients claiming they caused damage to their vehicles.
Now, I spent some time...