Recent content by MidAtlanticCarwasher

Monthly is the way to go. I look at a monthly membership service as rain insurance. If weather's bad, the rewards customers aren't going to come in.

I would look for another system to install. 4000's are junk. They can't reset themselves. Their dryers constantly break (and don't even think of doing a docking dryer - it'll be a disaster). Their computer systems are tempermental.

Post deleted...again.

That's my only problem with Kleen Rite. The website. I haven't had that bad of luck with it, but it can often take forever to load and change online orders.

I myself do not worry about bad ratings. I believe most people only seek out reviews just to see how their experience matches up to others to reinforce their opinion. That's not to say I don't have some fun. We had a guy who had a muddy jeep that we had to run. He went off on us on a Facebook...

It's comical how many people there are in this industry who think that their crap car wash is worth 5 pots of gold. The reason they are selling it is because the car wash is crap. I imagine this is going to be worse over the years as we are going to have a lot of those McCarwashes (McMansions...

The three car washes I'm the general manager of have had an unlimited wash club for five years. 2018 was the worst year of this ongoing era thanks to the last six months. I know Baltimore set a record for precipitation. Without the unlimited wash club, I don't know how we'd be in business. It is...