Recent content by Cory@Genesys

Slash, yes the LEDs were another issue with an older generation of product that did carry over until early-mid last year. After that we made changes to our circuit board to prevent this. Unfortunately 8 months ago probably puts you right before this issue was resolved. Have you had that same...

Sorry to hear you're having so much trouble Axxlrod. There is a sealed pocket where the read head is, a very small amount of water can pool in the bottom of that but should not go into the main cavity that holds the circuit board. Perhaps this is the water you see draining from the unit? The...

Sorry, as far as I am aware there are currently no plans to add additional merchant processors in the near future. We've tried a few different processors... some with less than stellar results... and decided to stay with what we have in place for now.

Not a bad idea... but currently we don't offer any kind of cash back referral system. Although I may pass that suggestion on to the boss :)

Any Standard (non-serial) LED7 past version 7.32 should work with a credit card input. A good way to test if your LED7s cc input is working is to short pin 9 to common (pin 6). If your timer begins to count up you're good to go. 7.36 is the latest and greatest version. Earl, apologies for the...

We have prototypes and are testing them but sadly we are not in production yet.I apologize for the delay, its taking a bit longer than we expected to get everything together. I don't want to over promise and give an ETA at the moment because we're still testing the heck out of it to make sure...

We hope to have a solution in the next few weeks. In fact one of our engineers is working on it now.

Will do! If you want we can take care of your self serve bays and add the ACW when it becomes available... no need to send anything back or reprogram anything... you can add additional swipers whenever you feel the need to. Its up to you.

Just to give you an idea: https://www.youtube.com/watch?v=kzWC3vc1A60

We can do a single function automatic... we are working on a multi function setup that interacts with the display but it may be a few months down the road. You can do something like this: https://www.youtube.com/watch?v=kzWC3vc1A60

We do have a Vend mode that we just developed recently. As far as IBAs go we are working on a solution... we have been installed on an automatic that had a single price and we can do that again... but as far as a multi-price unit hopefully we will have something later this year.

Unfortunately we are only set up to run in the US at this time.

No problem, we can do that.

Currently we offer either First Data or Heartland... whichever you prefer.

The card is preauthorized by an amount specified by you... we can do 25$ no problem. If the $25 is not in their account the transaction is denied. Also it checks date codes etc. before it sends the authorization so you aren't sending data every time someone swipes their grocery store card or an...