Recent content by coag

Free bug prep is catching on in EE (link). I was wondering what you guys thought about the same thing but with "mud prep" wands. Automatic washing can't get bugs, but that goes for mud in wheel wells, as well. Do you think this is a worthwhile idea?

This is a problem area for a lot of washes, and I was wondering what you guys' thoughts were.

(Continued from last post) It's management's job to maintain the company's standards. If a customer complains because an employee failed to clean his car properly, I am responsible. I am the one tasked with hiring, training, and coaching. If an employee doesn't live up the the company's...

3+ years ago, our wash had very high employee turnover. Since then, it has dramatically decreased. Here's what I attribute it to: Previous management slacked off on adequately staffing our crew. As a result, we were continuously starved for help. We'd have to hire anyone we could get our hands...