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$30...its the principle of the fact of she is acting like a complete idiot. It's clear what a membership is and why am I responsible for her being dumb?
So you would give her her money back? She claims she never uses the car wash but signed up for 30 days and washed it i think 7 times. Now Shes claiming she didn't sign up for it to be reoccurring charge and that what I did was illegal. She was a total B on the phone. She claims she never got the...
New to the wash club memberships. Recently I had a women call and tell me that she only signed up for 30 days and she did not authorize her card to be charged for the reoccurring payment. I politely explained to her that it is her responsibility to cancel if she wished to do so after the first...
I know how much revenue I need to bring in monthly to break even. It includes all of that plus my mortgage and payroll. I have 5 people on payroll. Once I get these numbers what number do I divide my overhead by to calculate my cost per vehicle?
How do I know my memberships are profitable. I am using the Hamilton HTK and DAN. Currently this month we have collect about $5k in revenue from our memberships but shows that we washed $13k worth of memberships. How do I know this is profitable or not?
Thanks in advance!
we have always kept the price points the same so the customers feel like they aren't being robbed by either side. I would say 80% of customers are loyal. We try to convince most to come over to our tunnel. I just hear that memberships do not work for IBA. We can only pump out 12ish an hour with...
So you laid the ice right over the ceramic hard shell? I was reading somewhere else not to do that. We are about to revamp our packages and we already use TW ice. Combining those two are they in your top wash package? how much for the package they are in?
we have trifoam as well on our top 3 packages. I was told hot wax is beginning to be a thing of the past and not to use it with ceramic because the ceramic and hot wax dont adhere property to the paint when mixed.