Having lived and worked in FL for many years, I am accustomed to poor business practices. I am referring to something as basic as returning a phone call. This past week I think set the record though. I either left voice mail or email to 8 different companies. Not one bothered to answer. I could understand this if these people knew me, but none did. The companies mostly were varied in what they did. Some were big outfits. None were related to our industry. One of the big reasons my old sales and service did well was that we answered all calls. Sad.