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Etowah Valley Old Faithful glass front

soonermajic

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Anybody else have one of these? If so, how had your's held up? I e had mine 18 mos, & had multiple issues!
Usually unplug for a few minutes, then plug back in, & it starts working again.
However, last time it quit for 2 days, then started working again. Etowah couldn't help us.
Well, this time it's been down 4 days, Etowah couldn't help us & gave up.
It has power, but won't vend anything.

Anybody else have issues with Old Faithful?
 

soonermajic

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When you put money in, it just says "select another product" & doesn't dispense...
 

Randy

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Jack, Find out who makes the control board and the key pad, it's one or the other. I don't think they are made by Etowah valley.
 

soonermajic

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I will get my guys on that tomorrow.
Thanks for the advice...
 
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Etowah

soonermajic

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And what kind of keypad or motherboard goes out in under 18 mos?!! 😰🤔😡
 

mac

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There is I think only one company that makes these and it ain't Etowah. Got their regular vendor a few months ago and had several vending issues with dispensing products. They told me how to adjust things to get consistent vend. I thought, well if you knew this, why in hades didn't you adjust it before it shipped.
 

Axxlrod

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I was planning on ordering one of these vendors. I think I'm going to hold off and keep researching.
 

soonermajic

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There is I think only one company that makes these and it ain't Etowah. Got their regular vendor a few months ago and had several vending issues with dispensing products. They told me how to adjust things to get consistent vend. I thought, well if you knew this, why in hades didn't you adjust it before it shipped.
Yeh, doesn't make sense at all. I still don't know whats wrong, & it's just a dam guessing game. Can't get there cause I coach fulltime 75 miles away. Frustrating
 
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soonermajic

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Etowah called my manager, who's pretty sharp. So far, they are dumbfounded.
Supposed to call later, & see if they can figure it out.
Motor is working...
 

soonermajic

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Ok, they called back a couple days later, & after about an hour they figured it out.
Seems like the motherboard was just dirty & had cobwebs...?
I know , crazy
 
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