Well this is my 8th year owning a wash and had my first major catastrophe that was caused by a customer this morning. A real genius tried to wash his employer's HVAC company ladder truck. It did quite a bit of damage to my Razor arch and trolley. I have it all on video and a witness. I have spoken to the HVAC company owner and he has contacted his insurance company. Any advice from anyone that has had this happen would be appreciated.