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Customer excuse

soapy

Senior Member
Joined
Sep 1, 2007
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Location
Rocky Mountains
I had a customer pull up to a automatic bay pause to pay for a wash and her foot slips off the brake into the accelerator and she drives through the door. She drives off without calling us. $1700 damage to the door. We call the police and show them the video with the plate. The cop finally gets hold of her the next day and she explains that there was so much Ice in front of the door that she couldn't stop and it was our fault and we needed to pay for damage to her car. The cop tells her.he has seen the video and been to wash. It has heated front aprons and no Ice was present. Then she changed her story and admits to it.
 
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