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I know there are some operators on this forum who have been in the business for a long time. I'm just curious to know how did you do it without a camera system to monitor your site(s). Being fairly new to the car wash world I just don't know how you all did it. We have cameras of course but I...

Having an issue with overlength faults in our laser 4000. We have turned up the gain on the amps and checked the shear bolt. Could anyone give detailed instructions on how to turn off the tbar heat? Would like to eliminate any interference issues to help pinpoint cause. Thanks!

We installed a used laser 4000 about 3 years ago. We put up new white pebbled frp in before installing the lw4000. Now we are looking to upgrade to a new Razor to replace our aging machine. I need your opinions. We are considering installing extrutech as we do the reload. My thoughts there...

So these are the hoppers that we have right now in our American Changers. Overall we've been happy with them other than a bridging problem that has been fairly regular. Looking to see if anyone has replaced these with anything better or if anyone knows of a better option? Looking for a direct...

Switching out an XE validator this weekend for a Mars with the conversion kit on our ACW4. Of course yeaterday the XE v3.6 keeps shutting down while customers are using it. It shows either 1.6 or 6.9 (sometimes one sometimes the other). I cleaned and calibrated the optics and side scans. Not...

Just wanted to make you all aware, if you were not already. Kleenrite has set up a rewards system when ordering online. The more you order the more "free" things you get. I have found it a great way to save some money. I wanted to point out a very easy and helpful way to earn points with...

Had a customer that texted me this morning to "make me aware" that the high pressure in our self serve removed some clear coat sealant on her 2016 silverado. Any of you seasoned professionals have a tactful way of responding? Never had this complaint before.

Does anyone have a good online source for the old style amps used in the Laser 4000? Specifically the Carlo Gavazzi 24v infrared relay #S 1421 156 724?

My dad and I operate our wash as a partnership LLC with no employees. I understand that all the SBA Covid money has dried up for now. Hoping there will be more in the future. Before it dried up I was told that we didnt qualify for any money because we dont have any employees. I'm curious if...

I think we're starting to have issues with the lexair valves on our LW 4000. Wondering if anybody has had any luck getting them from a local supply company or if the best way is Kleen-Rite? The only reason I think we're having issues is there is air leaking VERY occasionally from the tiny hole...

Just an fyi to all those using the Lorex cloud app to view their Lorex cameras. They have finally released an update! The things I have noticed that are different so far are the yellow color used for motion events is now brown (a lot easier to see), the app has been updated for newer iphones...

Just curious about others' experience with radio advertising? We are considering it in order to reach a demographic that Facebook is not. Did you see an increase in traffic because of it? Any other type of advertising that

We own a 3+1 car wash that sits directly next to a large chain gas station and convenience store. There is an vacant lot that we own between the two buildings. We own right up to the drip line from the eaves on the gas station building. We have owned the property now for about a year. We know...

Has anyone had similar problems with the red scrolling display for the acw 4/5 and goldline? The display is from cryptopay and came with our retrofit kit. It was installed for less than a year and began to lose vertical stripes of lights. Now we have to get a new one to the tune of $475.

Just wondering if anyone has had an experience like this? Can anyone explain how this could happen? A customer pulls up to our acw4 to get a wash in our laser 4000. He swipes his card over and over and over and over. He maybe even tries multiple card (cant really tell from the cameras). He...

I know there are plenty of you on the forum that have experience with coin counting scales. I’m getting sick of the hand counting. And since most of our quarters are recycled there is no need to wrap that many. Wondering what makes and models have worked well for you?

So we have a Laser 4000 (virtual treadle) with the Airlift XRS doors and an ACW4. Wondering if anyone else has had an intermittent problem like this. The wash will operate as normal. When the wash bridge hits the midlimit flag the exit door opens, then the driers turn on shortly after. We...

Just curious if anyone has had problems with the wash selection buttons on the hamilton acw 4/5. We did the cryptopay facelift on ours with new plexi and new buttons about 4 months ago. Since then the red discs (the part the customer actually pushes) have been falling off. Until now I have...

So I'm a little frustrated with Cryptopay/Worldpay right now. First, I have been generally very happy with Cryptopay in the three months that we have had it installed. It seems to work flawlessly and the money just ends up our bank account (much easier than counting cash). Up until Feb 1st...

We have two cameras in our auto bay. One camera at each end. I’m looking for suggestions on how to keep the water/mist from staying on the camera lenses. Is there a spray or some type of coating that works? Any ideas would be appreciated. Thank you!