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Hello, my carwash is 18 years old. Curtains, selector boxes, heaters etc look old. Do you recommend changing them? Will I get my money back? My other concern is although putting “new” selector boxes is good in theory, but in practice I now need to learn new things and collect spare parts for...

Hi there, our value cards stopped working since last night. It says processing for a long time but not going through. Anyone else with similar issue now? Is it us or their server? Im in Canada and Credit Cards working fine. In cases like this how do you keep your customers happy? I have reset...

Hi all, does it matter if use PNP or NPN turk sensor on the ww2.0 water wizard? i noticed some starts with AP and some with AN. Does it matter? Is there any of the machine prox sensor NPN? Or they are all PNP? Would this prox work everywhere on ww2.0? https://www.turck.ca/en/product/1634818

Hello, one of my doors acting up when someone/something goes through it while coming down. It stops but then it starts going down again but this time ignores the limit switch and the motor keeps running although the door is down, to the extend that can explode the springs. Is this a mother...

Hello the middle blower not working do I need a new fan? it seem to be super expensive. is there a part that typically breaks without changing the whole thing?

Hi there and happy new year. Today, noticed there is a small leak from the pressure regulator on our cat pump on WW2.0 automatic machine. Looked at the oil reservoir and its full and milky asif water has gone to the crankshaft. Im thinking the pump needs new seals and the pressure regulator...

Hi there and merry Christmas everyone. I have this cp 2120 pump vibrates and pressure is about 100psi less than usual. It has new seal and valve, and as far as I see there is no washout in the head. Can a bad pressure regulator paraplate br5-2 create vibration?

Hi guys, One of our pump looses pressure when it goes on hot functions like high pressure soap and wax. These functions water come from hot water tank and its only gravity, no pressure behind it like it is when you go on cold Rinse. Please see the video. My first thought was the check valve...

Hi guys, where do you purchase your door operators from? We have used manaras before and they say 8 weeks wait time for carwash specific ones.

Hello, in one of our cat pump for wandwash, we had a leak yesterday due to low pressure seal failure. Changed that and no more leak. Today noticed pump pressure is about 1000 psi while it’s usually at 1150. And yesterday right after the change it was all good. So adjusted the regulator to bring...

Hello, one of the wheels shaft is worn out (pic). Do I need to change all 4 wheels or just this one. The rest of them look fine. Generally speaking how often all wheels need to be changed on these machines? I changed them all about 3 years ago. Thanks

Hello, please see this video showing pump vibration and lack of pressure on a cat pump. Its an intermittent problem. Im thinking the Check Calve under hot water tank which feeds the pumps stays half closed sometimes? Or perhaps the valve inside the pump has trash in it? Few days ago I put a...

Hello I have had this valve for atleast 5 years now. Once a year it failed to stop the flow so I changed the diphram and spring inside it ($10 repair kit) and it was good for another year. Now it fails every two month. I changed my water heatr 6 month ago and increased my hot water temperature...

Hello. One our bays leaking water due to the valve not closing 100% due to wash out. See pic. Can I find just this part or no need to change the whole thing?

Hello, the PLC for triple shine function keeps working by itself. No chemical coming out in any of the bays so I dont think the issue is with one of the keys stock on the selector box. It also goes away by itself if the carwash is open. We have been closed for 3 days now due to extreme cold. Thanks

Hello, I have a vibration in one of our CAT CP1220 pumps. Is not too crazy but I cant figure our what's wrong with it. The head is good, the valves are new (at least 3 of them are, and the rest passed my test, you know blowing to them). What else can create vibration? I cant think of a place...

Hello, just noticed significant vibration on high pressure rinse when the machines spraying from the boom to wash back and front of the cars. Could you please let me know if you have seen this problem? Is the problem with the Valves (link below), or the unloader (second link below). Or no it is...

Hello Our water heater failed today. It is A O Smith 100 Gallon 199,000 BTU. If I want to replcae it with exact same one its very expensive. The On Demand tankless heaters are alot cheaper. Do you recommend on demand for a carwash? I have a Coleman Hanna Super Savor system which hot water goes...

Hello, one of our bays has recently started doing this. Water comes out for a while after customer left. It happens some of the time not all the time. Its not spot free water since i checked its ppm otherwise it would be a trash under its valve. Then thought maybe trash under the rinse valve...

Hello, When the machine is done washing, it comes back for few inches. This makes the machine to move itself from the Home position so the machine automatically moves itself forward for few inches to the home position in about a minute after its done. I noticed the plastic part between the...