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Has anyone been able to reach Washgear in the last couple weeks? Their website says down for maintenance and no one has returned voicemails or answered the phone recently. We need stop buttons and a board returned that was sent in for repair many months ago. Jason has always been great but maybe...

Has anyone had issues with cryptopay tap not posting transactions on a paystation with mdb reader? We just added tap on two of our standard change makers GXP’s. No tap transactions show on cryptopay portal. Cryptopay can see them in log and said something about the transactions had the wrong...

Are there any other custom token manufacturers other than Van Brook? I doubt Hoffman mint would be much better since the joined the American Changer brand. We have been waiting on tokens for over 2 months now. They claim they still don’t have the metal to make the tokens. We use these tokens at...

I have Washgear on 4 ACW 5’s. They work well and I have no intentions of upgrading them. I would like to add crytopay tap. I understand I would need a crytopay swiper and tap unit to do this. I want to still use Washgear for credit card transactions. I could just nest the cryptopay swiper...

Mark VII gt700 getting C00 codes during wash. Impeaded Gantry Travel. Driver side motor and gearbox was making a grinding noise and were replaced. All bearings seem ok. If you job machine to back of bay and push and hold reset it moves about 3ft and stops. Stops at the exact same distance...

I placed I parts order on Monday after hours of trying to get through to someone on the phone. Then today I email for tracking information to find the order hasn’t shipped yet. Anyone else having issue getting parts from Belanger? This is making downtime much longer than it should be.

Has anyone had success viewing their Belanger Saber e1063 screen remotely from their iPhone? It would be nice to be able to reset error codes remotely.

We have a Belanger Saber. It was the first one installed back in 2010. A year ago we started having a problem where the red light stayed on after a wash. Therefore not loading the next wash and taking the next persons money in line. It is very random. We may wash 10 cars or 50 and experience the...