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In our three Bay self serve, I’m having some issues tracing check valve problems. Intermittently, I will have some water come back into our presoak tank in the equipment room, and it will overflow out the overflow discharge pipe. Since the issue is only confined to the presoak tank overflowing...

I have an old (1990's hydrospray design) in-bay automatic with a Hamilton ACW4. We have updated the ACW4 to accept credit cards, and we've also updated our computer that controls our IBA and installed remote HMI so that we can restart from home if there is an issue. Anyway, the ACW will...

We just installed a new NTI TFTN Boiler with a touch-screen interface. I have no faith that the contractor that installed it set it up correctly. When I logged into the interface, it was all set at factory defaults. We use the boiler for trough heat and floor heat and it is charged with...

A couple years ago I thought our Weil-McLain CG5 boiler puked, but it was a leaking fitting that we replaced. However, this time she's gone for good. I had a local contractor quite us to replace it and he quoted between $9 and $10000 depending on the efficiency we wanted. I know it sounds...

We run a Giant LP123 pump for our in bay automatic rinse cycle and the pump is about 3 years old. We replaced the last Giant pump after 30 years of use. There's been a significant pressure drop when the IBA rinse cycles and I'm wondering if this would be indication the that unloader valve...

I was working on my ACW today and had a customer come through that wanted to use their credit card. I swiped it for them and it verified on the display but I wasn't able to select the wash for them. Do any forum members have any trouble shooting help they could provide this issue? I looked...

I have a hamilton change machine with the change hopper 11-0100 HSH version. When you put money in the machine the motor on the change machine just runs but the hopper won't emit coins, and then it throws an error. I would assume the gears are shot inside the little gear box on the hopper...

The last couple days I have been getting alert emails from cryptopay that our swipers are down. I've gone down to the wash and reset the the equipment and all of the swipers are connected and online now. I also tested the swipers with my credit card and they are working but none of the...

Hello, I've been using Kleenrite Superwash KRWW50 powdered presoak for a couple years now, per Randy's suggestion. I use it in my IBA and my SS bays. I mix it at 1lb. per gallon in a 20 gallon tank and then it's fed through the hydrominder. I also want to add that I mix with with hot, soft...

Our in-bay automatic has had the same Giant LP123a pump for 31 years. We just started to notice some oil seepage this year and attempted a rebuild and can’t seem to stop the leaking. I would venture to say 31 years is probably max life span or over that. Anyone else running this pump and does...

I have an ACW 4 that we updgraded with a cryptopay credit card reader recently. We are having issues with the machine giving customers refunds. For instance, I've had sever people tell me they've inserted a $5 bill for a IBA automatic wash and selected their wash, and then the machine...

Does anyone use the same soap in their SS HP bays and IBA? We are considering liquid concentrates. If so, any recs? We may separate out the soap plumbing in the future, but right now we are just looking for a soap upgrade that works well for both SS & IBA.

We ordered new meter boxes from Dultmeier last winter. We are finally getting ready to install. It’s been a long winter as they are redoing the street in front of our wash so we wanted to wait and do the install while things were tore up and slow. Our new meter boxes have dixmor led7 timers...

We are hooking up our retrofit crypto pay swiper on our ACW 4 Hamilton auto cashier. Instructions say to hook up the blue wire from the Swiper to the pink wire on the side harness. We do not have a blue wire coming off of our Swiper. Does anybody know what wire we need to use?

We are hooking up our retrofit crypto pay swiper on our ACW 4 Hamilton auto cashier. Instructions say to hook up the blue wire from the Swiper to the pink wire on the side harness. We do not have a blue wire coming off of our Swiper. We only have two gray wires. Does anybody know what wire we...

We’ve got a 3bay self serve with an IBA. We’ve got two Paloma ph24 mechanical tankless water heaters that supply us hot water to the self serve functions and hydrominders. We are having some issues with the water pressure dropping so much On the the hot side on busy days that the pumps...

We finally bit the bullet and ordered new meter boxes with crypto pay card readers and dixmor LED7 display timers on them. We got all the new equipment through Dultmeier. Our old meter boxes were wired to IDX Bigtime displays with the IDX AT411 accumulating timers placed in our equipment...

I run hypro 2410 plunger pumps in my self serve bays, and the bay pump that gets used the most is having an issue. It still has good pressure, but it acts like an engine that has a minor ‘miss’ to it. When you run the bay at full pressure you can feel it in the gun. It’s not the ‘machine...

We are considering making the change to accept credit cards at our wash. When we purchased from the previous owners the coin boxes were recessed in a concrete cut-out on the wall. I've was never fond of the application, but we inherited it so it's what we have to work with. I'm also...

After 27 years, our Weil-McClain CG-5-SPDN Floor Heat boiler finally gave out. I'm guessing the heat exchanger failed. Antifreeze everwhere. Needless to say it couldn't have happened at a better time since spring is near. However, now comes the task of finding a replacement. Our wash is...