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In our three Bay self serve, I’m having some issues tracing check valve problems. Intermittently, I will have some water come back into our presoak tank in the equipment room, and it will overflow out the overflow discharge pipe. Since the issue is only confined to the presoak tank overflowing...

I have an old (1990's hydrospray design) in-bay automatic with a Hamilton ACW4. We have updated the ACW4 to accept credit cards, and we've also updated our computer that controls our IBA and installed remote HMI so that we can restart from home if there is an issue. Anyway, the ACW will...

We just installed a new NTI TFTN Boiler with a touch-screen interface. I have no faith that the contractor that installed it set it up correctly. When I logged into the interface, it was all set at factory defaults. We use the boiler for trough heat and floor heat and it is charged with...

Yes. Glycol is nuts. I'm the president of our local school board and we installed a new HVAC system at our elementary school and it's a '2 pipe' system with glycol. I couldn't believe the cost when we went to fill it up with glycol.

Our current boiler is 80% efficient and non condensing, so I think getting the efficiency up to 90+ and having it be a condensing boiler is going to be worth it. I just want to make sure I'm not getting screwed on labor. I have another outfit giving me a quote. I'll see what it comes in at...

It's cracked and leaking.

A couple years ago I thought our Weil-McLain CG5 boiler puked, but it was a leaking fitting that we replaced. However, this time she's gone for good. I had a local contractor quite us to replace it and he quoted between $9 and $10000 depending on the efficiency we wanted. I know it sounds...

We run a Giant LP123 pump for our in bay automatic rinse cycle and the pump is about 3 years old. We replaced the last Giant pump after 30 years of use. There's been a significant pressure drop when the IBA rinse cycles and I'm wondering if this would be indication the that unloader valve...

Figured it out. PLC must have got crossed up. Did a reset on everything and it came back online.

I am an idiot and didn’t even think about trying it with cash. It won’t let you select a wash using cash or credit card.

I was working on my ACW today and had a customer come through that wanted to use their credit card. I swiped it for them and it verified on the display but I wasn't able to select the wash for them. Do any forum members have any trouble shooting help they could provide this issue? I looked...

Thanks for the info Randy. It's 12 years old. I'll get to work on the parts.

Yep. Emptied, disassembled, checked it out. The motor just runs and the quarter wheel won't spin.

I have a hamilton change machine with the change hopper 11-0100 HSH version. When you put money in the machine the motor on the change machine just runs but the hopper won't emit coins, and then it throws an error. I would assume the gears are shot inside the little gear box on the hopper...

Thanks for the info. Yeah, that's what I'm concerned about....giving away washes. I'm gonna log on to my personal credit card and see if the times I tested it posted to my account.

The lights are blinking intermittently. A, B, Run, and PWR will all be on at one point and then they will all flash off. The B will flash and A will be blank.

The last couple days I have been getting alert emails from cryptopay that our swipers are down. I've gone down to the wash and reset the the equipment and all of the swipers are connected and online now. I also tested the swipers with my credit card and they are working but none of the...

Hello, I've been using Kleenrite Superwash KRWW50 powdered presoak for a couple years now, per Randy's suggestion. I use it in my IBA and my SS bays. I mix it at 1lb. per gallon in a 20 gallon tank and then it's fed through the hydrominder. I also want to add that I mix with with hot, soft...

Our in-bay automatic has had the same Giant LP123a pump for 31 years. We just started to notice some oil seepage this year and attempted a rebuild and can’t seem to stop the leaking. I would venture to say 31 years is probably max life span or over that. Anyone else running this pump and does...

I called hamilton about my issue and they pinpointed a problem. They were very good to work with eventhough I have crypto pay card readers on their equipment. The issue I am seeing is that everytime that someone uses a credit card through my cryptopay, the cryptopay software sends 'two...