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All three of my sites periodically experience a loss of communication between the coin boxes and the site server. At least I believe it is losing communication. Codes cannot be validated and credit cards cannot be authorized. No error messages are present. Rebooting the site server...

We have three SoftGloss between two locations. Two of the machines have a tendency to inform customers to back up but the machine will not recognize when they have backed out. the wash will get cancelled but it leaves the customer confused and since we are unattended, also frustrated...