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I have a Razor 1 with Y bars (old school). I have an intermittent issue that no one can solve. I get a Stop Eye Blocked fault ever so often for no rhyme nor reason. When it happens there is nothing "blocking" the stop eye and the stop eye input in the UCC is lit meaning that the eyes are...

Does anyone have a extra carriage drive gear for a Razor? It's backordered at Wash World and they have no idea when they'll have any. Part # is 8950

I have a Wash World Razor. I was contacted by a customer today that says it has caused scratches on his camaro. I explained to them that it’s a touch free wash and did not make any contact with their vehicle. I have video to prove it even though we know it’s touch free. They did send me pics...

Has anyone ever had an issue with the background of their main screen being dark making it hard to read. It’s not the back light. I’ve replaced the screen and ribbon cable and still have the same problem. The wash screens are perfect. I’ll try to include pics.

Well this is my 8th year owning a wash and had my first major catastrophe that was caused by a customer this morning. A real genius tried to wash his employer's HVAC company ladder truck. It did quite a bit of damage to my Razor arch and trolley. I have it all on video and a witness. I have...

What is y’alls city water pressure? I have a Razor and our city pressure fluctuates and at times isn’t enough to fill my pump stand tank fast enough. At times it’s only 40-45psi

A loyal customer and friend has brought to my attention that our touch free wash has left a film on her Porsche wheels the last few times she has used our wash. The film is only on the wheels. She gets the top wash with tri foam, drying agent and rain shield. She has been washing this car here...

I have an older Laser Dry. It keeps burning up contactors and overloads. I was told it was the plc and to by pass that and put a time delay on it and it would fix the problem. After about 500 washes, it did it again. Any ideas, answers, solutions. Besides buying a new dryer! Thanks.