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  1. S

    No Cash Credit Cards Only.

    4 Bay self serve & 3 IBA's. Last week we went 100% cashless. Mainly to combat tweakers trying to break in and cut down on time and expense of removing cash all the time. Curious if anyone else has gone this route and the results?
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    Exit Doors

    We just added exit doors to our automatics. The door closes when the wash starts and opens at the end. Some customers are freaking out, scared it won't open when the wash finishes. Do any of you have signage on the door itself to tell customers what's going on? And if so what does it say...
  3. S

    Wheel guides

    Anyone know where I can purchase wheel guides like this. I've poked around KR but haven't found anything.
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    Central Vacuum Systems

    I am considering ripping out my JE Adams vacuums and putting in a central vacuum system. I need to remove my stand alone vacuums for the turn radius and cut down on sound due to city sound rule enforcement. Could anyone recommend leading central vacuum manufacturers? Any experience?
  5. S

    Custom Printed Buckets.

    Im raising my IBA prices and adding a prep guy before they enter to do the wheels. I wanted to get some custom branded buckets for the brushes. Anyone have an ideas on a good place to buy without crazy minimums? Suggestions on the best brushes, soap etc are appreciated.
  6. S

    Hamilton Dan Receipts

    I have customers using credit cards in self serve bays that want receipts. On the Gold lines in the automatic bays it gives them a receipt and with our vacuums we suse Cryptopay and they can get electronic receipts online. Does anyone know if Hamilton has a solution for people to get receipts...
  7. S

    Wheel Prep

    I want to add an employee to do wheel prep before going into my IBA's. Any recommendations for brushes and chemicals? Kleen Rite products would be great.
  8. S

    Pricing

    I know there is often discussion on here about pricing. I've always been reluctant to raise prices but it's also always been a non issue for the most part when I do so. I just raised my SS to $5 start for 4 minutes then $.25 for 12 seconds thereafter. Same for credit cards and cash. Autos...
  9. S

    A new level of dumb

    This clown tagged a fence while on camera. We got his license plate, credit card etc. DOesn't get much dumber. https://www.youtube.com/watch?v=jiJeB3a_yuk&feature=youtu.be
  10. S

    Digital SIgnage

    Does anyone have any experience with these digital signs? My location is very wet between IBA bays at the entrance. Lots of e=overspray and mist. https://www.tsscws.com/products/new-products/digital-carwash-menu46/
  11. S

    Looking for dog wash advice.

    I am looking for some advice on dog wash operations. I own a self serve and IBA car wash in Seattle. Very busy in city location with lots of apartments dwellers nearby. I also own an old closed up gas station nearby. I am considering converting the old gas station into a dog wash. Any...
  12. S

    Property Tax comparison question

    I am curious what other washes in different cities pay in property tax. My car wash in Seattle WA is on a 14,222 sq foot lot. According to assessor land value = $1,991,000. Improvement value $1,000 (was $70k last year). 2018 tax $20,661.08 So $1.45 a foot In Washington we don't have income...
  13. S

    CryptoPay Question

    I am adding crypto pay to my vacuums, detail stations and vending. I have a Hamilton DAN on my SS and IBA bays. Does Crypto have a portal like E-Xact where I can login and void transactions or issue credits or do I have to call the 800 line? So far it is a super easy convenient system. Does...
  14. S

    Dixmor Time Reset Question

    On a JE Adams combo unit somehow the 4 digit pass code for the Dixmor timer got set to something other than XXXX. This is for use with the remote. Does anyone know how to reset it?
  15. S

    Vacuum Question

    I want to replace 3 of my older beat up 9200 JE Adams vacuums with new ones. I am looking at either the basic 2 motor 9200's or the newer ones with the digital dixmor displays. They are about $1k more. Does anyone here have the 9200's with digital displays and they share their opinion?
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    Odd Streaking

    Here is a weird one for you guys. I had a customer complain that our WW left some odd streaking on his '01 Gold Subaru. It is blue vertical streaks on either side of the car. Nothing on the top. When I rub it, it seems to come off but there is some white powdery stuff left behind and kind of...
  17. S

    Credit Card Fraud

    I've been on hold with Hamilton for over an hour and thought maybe someone on here could help. I've been hit with a lot of fraud lately with stolen credit cards. I have credit card to token machines and thieves use stolen credit cards to buy as many tokens as they can. I assume they resell...
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    Industry Averages

    Are there any industry averages of revenue for self serve and IBA bays?
  19. S

    Wobble Head and VacLitz

    I must admit I like gadgets so i decided to give these a go. In case anyone was considering them here is my review. Wobble Head. It works exactly as advertised. Kind of pricey ($139 on sale) but well worth it to watch the guys that don't want to pay try and wash their car with it in "wobble...
  20. S

    DAN switchover from Bancorp & E-Xact to Tsys

    Anyone out there switched over to Tsys? I am getting ready to do so and was wondering if the Tsys system allows us to issue credits or refunds like EXACT used to?
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