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Apparently our Razor V4’s high pressure hose blew out today in the e-chain and needs replaced. My brother looked at it today and said it wasn’t straight forward as to how to go about getting it out. On our old Typhoon the E-Chain snapped open, but he couldn’t figure out how or if the Razor...

Does anyone have another brand of remote control that will work for the Dixmor Timers? The Remote sold by Kleen-Rite for $34 which can be bought on Amazon for $6 simply doesn't last for us. There is something unique to the Power button that will fail within a couple weeks of use. If we...

Can someone help me out. Had a customer accidentally use his business card for a car wash and needs it refunded so he doesn’t get in trouble. In the past I would simply use World Pays virtual terminal and refund it however, in their quest for the worst customer service they have eliminated the...

Just a heads up to anyone using Tokens from Osborne/Tokens Direct/Van Brook. I went to re-order more of our custom token last week only to find out that it has been discontinued. Apparently they simply cannot get some of the metal needed to make our control token. We were using their CTX-812...

The Secure Coin acceptors seem to have gone through several iterations over the years. Originally they were blue plastic junk, then they became iCoin on metal frames, and now they're back to SecureCoin with what looks to be much better red plastic bodies. The electronics I believe have...

Those that have experience with descaling tankless water heaters is there a particular brand of Descaler that you prefer? Any tips or tricks? These things aren’t cheap I figure it time to take care of them. I just ordered a small electric pump to circulate the fluid.

We removed two Laserwash 4000's and reloaded the wash with Petit I-360's. When we had the 4000's we were using 100% of our reject water because of the way the HP pump tanks were plumbed. Currently our reject water is being mixed back in with the feed to our hot water boiler. Hot water is only...

I have an Airlift XRS door operator running a polycarbonate door which is giving me some trouble. The door operates normally 90% of the time, however, it will occasionally stop at the same position when it is closing. The door will come down about one door panel length and then stop? If you...

My daughter and a roommate stored some of their college furniture, dressers, beds, winters clothes etc in a storage unit over the summer. When they went to pick it up for the new school year they found the unit was infested with roaches. I wasn't there but apparently it was really bad. The...

It’s been too long since I’ve dealt with this. To switch from the single sided Nueron reader to the newer IDTech double sided reader I can’t remember what needed to be upgraded? Does the motherboard need to be a certain revision? Also, is the Panasonic and IDTech interchangeable? I have both...

I have two LW 4000’s being removed the first week of June. They’re well maintained machines with a few upgrades. Bridges are stainless steel. They include Hot Wax Foaminators with red LED lights and stainless rain bars for spotfree rinse. We’ve been getting 13-14cph out of these. LaserDri...

Ok, I know lots of touchless operators claim to remove the eyebrow but who is REALLY removing it? We’re running Petit’s, Washworlds, PDQ M5’s & 4000’s. Lately we’re doing a bad job on the front eyebrow and even worse on the rear eyebrow of SUVs. We’re running Quest chemicals right now. I just...

We've had this Razor for a year and 4 months and it has pretty much been hands off, very few issues to trouble shoot. We have had this warning before but usually it would show up once and then we wouldn't see it again for a few months. The email notifications have always lagged terribly and...

I'm just curious as we don't currently offer membership plans or have any Dencar units but what is the cost of using a Dencar paystation to offer memberships? Besides your merchant fees does Dencar take a percentage to manage your memberships or app? Is there an annual support fee? I haven't...

Was reading the latest Kleen Scene and noticed a new float valve by Cleveland Float being advertised. Sounds like they copied a LOT of features from the Jobe Topaz valves which I use. The Cleveland S5-100 has high flow and handles high temp water for less than half the cost of the Jobe Topaz...

We would like to wire in a set of photo eyes so when a customer drives through the blowers too fast it will kill the remaining dryer time on our M5. Can anyone tell me where the signal should be wired into? I’ve looked at all the various inputs and none of them sound exactly quite right. Thanks.

I know the proper way to clean one is to remove it from the boiler and clean all the fins of soot and whatever else may be clogging it. BUT…..I don’t have time for that, usually the firebrick will need replaced if you do that and did I mention I don’t have time for that? The rollout is pretty...

Just had another Laserdri Blower Fan break. The blower fan is attached to an 1.25" or 1.5" shaft with a Taperlock Bushing. All three bolts came out of the bushing without an issue this time but the threads for the jack bolts are toast. Cleaned them out with a 5/16" tap but they pulled right...

We have two older Unitec Portals that I am looking for spare validators for. Even though the bill acceptors are MDB, not all MDB acceptors will work. According to Unitec, the software that’s in our Portals will only work with this model bill acceptor. Anyone have a Coinco Mag02BAB they are...

I have a 600k+ BTU Raypack that needs to be retired thats paired with 115 Gal storage tank at one of our washes. The Raypack has had control/Ignition issues and has now sprung a leak and isn't worth putting any time or money into. I want to replace it with two Takagi T-H3-DV-N tankless units...