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I've got a supervac with a key broken off in the lock. I can't fish the key back out because two of the little spinning plates in front of the broken key are in the way, I can spin the outside one but the second one won't spin to clear a path. And the rest of the broken key isn't turning it...

What does the "Rate" number mean?

I'm working on a Coleman self serve with keypads and the owner said he used to be able to type in a code that turned on the wash for free that he used for company vehicles, testing the wash, and washing bays. At some point someone shut off the code because too many people had it and he would...

I shut off a Water Wizard 2.0 last night to tighten V belts and when I turned it back on the Goldline did not work. I have power coming into the cabinet but no LEDs on the back panel and nothing on the scrolling sign. when I turn the Goldline off and back on there are words on the scrolling sign...

So I've got a JC supersaver and I'm getting little or no presoak or wax out of the guns. I can pull the chemical lines off at the solenoids and I have chemical coming out there when I turn it on, but it's like the cat pumps aren't sucking the chemical into the line? Am I correct in thinking the...

How do I change the scrolling sign text that scrolls when the wash is not in use? Right now it says Welcome to Meijer car wash or something like that because the unit came out of a Meijer carwash. How do I change the name that reads on there? Thanks

I've got a Water Wizard 2.0 that that I can only get 600psi on the HP rinse. I pulled apart and cleaned out the unloader and was able to get 800psi for about 30 seconds, then back down to 600. there is no water returning to tank through the medium pressure solenoid. There is no leaks that I can...

I started my first conveyor R&R this week. Yesterday we got most of the old one ripped out, today we finished tearing out, prepping the pit, and we got about half the new conveyor sitting in the pit. Pretty good for me and one helper, luckily the employees at the wash have been around to clean...