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    Best source for Mars bill acceptors?

    Somehow two of my Mars (MEI) bill acceptors died in two of my meter boxes on the same day. Kinda strange. Anybody have a good source to buy new ones besides the usual places? Rebuilt ones would probably be fine too. Thanks.
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    Soft start for a Cat 3535

    I have a Cat 3535 pump with a 25hp motor. Wired at 230v. Standard mag starter on the motor. This pump/motor combo originally came with a touchless auto that I had at my wash. I've since put in a conveyor tunnel, but still use the same cat pump/motor to power the hp rinse arch. I'm re-doing...
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    Need new Coin Acceptor

    I've got IDX X10 acceptors in my bays, and they have worked quite well for the last 10 years. One of them is giving me trouble, so I'm thinking it's time to replace it. I see that the X10 has been replaced by the X12. A quick search on this forum shows many unhappy comments regarding IDX...
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    D&S Meter Box won't open

    Anybody ever dealt wit this? My meter boxes have a plug lock, and then use an allen wrench to unthread a locking bolt. Seems the nut, which is fixed to the top of the box, that the locking bolt threads into is free-spinning when I turn the allen wrench. So I can't get the face to unlock...
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    Ugh. Might need to throw away my SS equip and start over

    I built a 4 bay SS about 12 years ago. I put in a Magic Wand SS system that uses VFDs to control the motors and run all functions, except foam brush, through the Cat pumps. System has worked fine until a few weeks when one morning none of the VFDs worked anymore. Thinking we had a power...
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    WCA and the drought.

    Here in CA, the drought has reached every community, and every day I see stories on the news about how everyone is supposed to reduce their water usage, and let their lawn turn brown, etc. This is an excellent situation for the WCA to get involved and educate the public and the water agencies...
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    Rain Insurance

    Looks like this winter is gaping up to have a very strong El Nino effect out here in CA. So that means a really wet winter, and nothing kills volume like rain in the forecast. I remember a few years ago, there was an insurance company that marketing rain insurance to car wash owners. Anybody...
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    Obama's $10 per hour wage mandate and your bottom line...

    I'm curious what you guys are thinking/planning for when your labor costs start to take a much larger bite out of your bottom line. Here in CA, we have a min wage hike coming this July to $9/hour and another coming 12 months later to $10/hour. After factoring in the "full burden", that's going...
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    Cryptopay swipers keep shorting out.

    I added the Cryptopay system to my 4 bay wash last summer. The system was very easy to set up, and get going. However, the swipers don't seem to last more than a few weeks until they get water in them and short out. I've had to replace the swipers in each bay several times, totalling about a...
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    Chain and Roller life

    How many cars are you express operators getting out of your chain and rollers? I've got about 250K cars on my SC78 chain. The rollers are getting very sloppy and starting to jam occasionally. Seems the popular concensus is to just replace the entire roller assembly and not try to just rebuild...
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    Stupid customer took out my poodle/rocker brush.

    So, my manager calls on Saturday morning (first sunny Saturday in a long time, of course)and tells me how a lady in suburban decided to make a sharp left hand turn half way down the tunnel, and drove up on top of our poodle brush frame and into the attached rocker washer. Lady swears that our...
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    Poodle Brush life

    I noticed recently that my poodle brush at one of my locations is getting worn. Funny, the passenger side is wearing faster than the driver's side. There is about 90,000 cars on the brushes now. Is that about typical for wear? Anybody change out to the Bison brush instead of the poodle? The...
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    How clean is clean enough?

    I have two short EO tunnels in CA. My customers complain if there is a bug left anywhere on the car or any water still on the car, some even about water running out from behind the mirrors. So we prep heavily to ensure all the cars get completely clean. Our prices are $5, $8 and $10. This is...
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    VFD's, Blowers and electric bill

    I have VFD's on my blowers at my wash. I have six 15 hp blowers from Sonny's. I have my look back feature on my controller set to look back to my pre-soak arch. This means that my blowers will stay running if another car is in the tunnel at all. Is this defeating the purpose of the VFD's...
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    Damn liar customer

    About two months ago, a older man in a BMW 3 series comes to my express wash on a Friday. He asks my employee to "turn off the brushes because his front bumper is loose". He's already on the conveyor at this point, and there is a line into the street. So my employee obliges and turns off the...
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    Police came to my wash today

    My manager calls me and says that the police are at the wash, and want to speak with me. Turns out that a customer came thru the wash yesterday, and then discovered a piece of plastic from her rear bumper was missing after she got home. She drove back to the wash, and talked to my manager...
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    Help! Tiger striping on side of vehicles

    We changed from a hand wash to automated last week. Today I noticed that almost every vehicle is coming out with "tiger striping" on the sides and rear. I only have one set of wraps (sonnys big man). Wraps are set at 80 rpm and chain speed is 60 cph. What could be the cause of this? Should...
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    Employee faking injury to get worker's comp

    I opened a new wash about 6 weeks ago, and one of the employees I hired turned out to be a loser. He is late often, doesn't listen to direction well, complains about everything, and neglected to mention to me that he is in trouble with the law, and will probably be going to jail soon. He has...
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    Tire Dressing unit putting black goo on wheels

    We installed a Motor City tire shiner about 6 weeks ago, and have had some difficulties getting it dialed in. The distributor came by a few days ago, and removed the pads and soaked them in tire dressing chemical. Now the coverage is great on larger tires, but on low profile tires on smaller...
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