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The Sept issue of PC&D in an article about "Save the IBA" on page 72 refers to the years from 1993-2001 as the "Golden Age" of IBA's. I remember posting about 6 years ago how the whole IBA thing looked like a "house of cards". I didn't think most operators were truly getting the whole picture...

Waxman, my gut instinct tells me you haven't been in this business all that long (forgive me if I'm wrong). The idea that simply "doing a good job" or even being "the best in town" means that you will have a successful and profitable business just doesn't hold water. I'm glad that your region of...