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Sta-Rite pump. Has been on the shelf. Never been out of box. $800 OBO plus shipping.

Fingers crossed. New HMI and haven’t had that fault since.

They are swapping out the HMI today. We’ll see what happens

Yep. Done all of that. Wash World thinks the HMI might be bad. Trying one more thing before they send a new one.

They are involved. Problem is they are 4 hours away and this problem is intermittent.

Brand new Edge is getting an HMI comm fault daily. I’ve reseated the power strip on the Ewon and tightened all wire to PLC 1 and PLC 2. Anyone else with this issue?

Just trying to think of similar issues I’ve had.

Have you checked to see if your solenoid valve on step one is stuck open?

Have you changed your injectors on the ones that are sputtering?

Nope. Still happens every once in a while. Luckily not very often. Update if you ever figure it out!

It may be seized on there. They will do that over time. Then you have to replace the shaft and all.

I have State Auto for our wash. We had 1 claim a few years ago. Lightning took out my Wash Select. Not near the claim you have. But they were good. They paid all repairs and loss of revenue while we were down minus our deductible. You will know more about the car wash business than they do...

Power Head Fleck 9500 Econominder-3460413-95PH (softenerparts.com) This is what it looks like it is.

We have a Razor in Texas. Last year did 89 cpd, so far this year we are averaging 101 cpd. Best day was 176. After what we call a "mud rain".

I can’t find that there is a relay associated with the eyes in the UCC. I’ll call WW on Monday. They’ve never mentioned that in the conversations we’ve had.

I have a Razor 1 with Y bars (old school). I have an intermittent issue that no one can solve. I get a Stop Eye Blocked fault ever so often for no rhyme nor reason. When it happens there is nothing "blocking" the stop eye and the stop eye input in the UCC is lit meaning that the eyes are...

I had this exact same thing happen twice within 2 weeks. For some reason those tabs are breaking off.

What kind of grease are you using? Some will freeze.

Eric H had the part I am looking for and has already shipped it to me. I really appreciate his help and super fast response.

I have used all Chemquest products with my Razor for 10 years and have no complaints. The alkaline presoak is called Select 35 and it is fantastic.