You may want to look at x-streamwashsystems.com. I believe they are still manufactured in Virginia but now based out of Iowa. No distributors, direct sales only. I do not own one but have visited a couple of sites. No proprietary parts is one of their key selling points.
If you are familiar with Ryko you know there are limits in customizing the wash packages. For example, without WashBuilder the ColorWave come after the high pressure wash pass. You cannot chose to have a different surface treatment go before it. Also with WashBuilder you can set the pass speeds...
I've been able to increase washes per hour, reduce water consumption by 25% and the ColorWave seems to be a crowd pleaser. I do not have WashBuilder on the Radius units but do on the SoftGloss. I haven't had any issues with the the pump stands but should something need replacing it will be...
I have three locations. Replaced the equipment in one last year and that site is up 10% YOY while the other two are down 10%. 20% was accurate for me. I noticed an increase in volume almost immediately when the new equipment went in. Too bad COVID hit. I should note, I replaced a SoftGloss and...
Had mine about a year now. Customers really like the high pressure features. I had to slow my foam bath pass down to the lowest speed to minimize issues with low profile tires. I believe the timers are still using the original photo eyes versus the virtual positioning eyes for rear of vehicle...
Our volumes are down well over 50% so I don't plan on it yet. If they start shutting down more businesses, I would expect even further drops in wash volumes so probably won't look to stock up on Chems. However, I'll probably place orders earlier than normal to cover potential delays.
Yes, completely understand all that. Everything appears normal. John H happened to be onsite once in January when it happened. He ran the RykoNet tests. Everything appeared okay. We replaced the site server at that time but the issue persists.
They are current. I have been proactively rebooting the servers weekly in hope of preventing the problem from happening. I reboot the server in the manner you described.
All three of my sites periodically experience a loss of communication between the coin boxes and the site server. At least I believe it is losing communication.
Codes cannot be validated and credit cards cannot be authorized. No error messages are present.
Rebooting the site server...
Thank Darin. My tech and John H. are going to be looking into this week. Your explanation helped me understand why the three difference machines could behave so differently.